2407 reviews
(541) 485-8226
Mon - Fri: 7:45 AM - 5:30 PM
5

Called at 10 and asked if I could be worked in for an unscheduled oil change. Was asked if 1 pm would work. Perfect!!!

5

Very thorough in diagnosing & resolving my situation. Customer service & care, excellent!

Thank you Barbara. We appreciate the extra time with your vehicle to make sure the problem was resolved completely.

- Euro-Asian Automotive
5

My car had been progressively getting worse at starting up. Multiple tests on the electrical system could not pin point the problem. Ryan suspected that it was a starter, but would not replace it until he confirmed it which he was finally able to do on my last visit. My car is starting every time now!

5

Excellent repair work, customer service, and efficient service. Highly recommend this company.

Thank you Steve ! Enjoy your new air conditioning system.

- Euro-Asian Automotive
5

It was my first time visiting the shop and found it to be a good experience. People who worked there were very friendly and Time will tell if the work is good. My son and his wife have been very happy with everything over the years. Bill Youngmayr

Thank you again for trusting us with your vehicle. Should anything happen with the repair that you are unsatisfied about, please call. Our customers are our #1 priority.

- Euro-Asian Automotive
5

Always excellent and friendly service.

Thank you, Judy. You have been a loyal customer for many years and we look forward to many year to come.

- Euro-Asian Automotive
5

I called Euro-Asian for advice about code (catalytic converter) that caused the check engine light to come on. They provided very helpful advice and I took my car there for service. They noticed that an important 120,000 miles service was due, so I authorized them to do it. Many important service items were done that will help my car last many more miles. Their price was less than I would pay at my home in California and the car now runs very well. They did find the check engine code that I would probably have spent a lot of money "fixing" at home.

All good news Patrick ! We are happy to know that you are satisfied and were able to help out. Please call if you have any questions or future needs.

- Euro-Asian Automotive
1

Problem wasn't fixed (car had been overheating) and mechanic called to ask about it and when describing the problem (it had overheated on the way to the Portland airport and a week later all the way back to Eugene if I went over 45-50 mph) he interrupted me to say, "I don't have time to drive it to Portland." No kidding. Then after all the diagnostics it came back as "no problem," but now a week later it is overheating again. Frustrating paying for diagnostics that do not diagnose the problem.

Paige, Thank you for your review. As we discussed we need to have the car show its symptoms in order to fix it. If you would like to bring the vehicle back I will be as accommodating as possible to assist your with a loaner vehicle and to try and find your issue. I called and left you a message on your phone and George (our owner) also replied via email. Please let us know when you can bring the vehicle back. We want to help, we just need to have the car comply with the repair process. We did send her back 100% of her money. She was surprised and happy we did this. We drove the car many miles and could not get it to over heat.

- Euro-Asian Automotive
5

Great customer service, friendly staff!

5

Quick, courteous and thorough service - as always.

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